Privacy Policy

1. Introduction

TradesConsole ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trade journaling and analytics platform.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Profile Information: Trading preferences, experience level, and goals
• Trade Data: Trades you manually log including symbols, prices, quantities, and notes
• Journal Entries: Notes, reflections, and tags you add to your journal
• Payment Information: Billing details processed through Stripe (we do not store full card numbers)

2.2 Information from Brokerage Connections

When you connect your brokerage account through SnapTrade, we receive:

• Trade history and transaction data
• Portfolio holdings and positions
• Account balances and performance data

Important: We only receive read-only access. We cannot execute trades, move funds, or access your brokerage login credentials.

2.3 Automatically Collected Information

• Usage Data: Pages visited, features used, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Generate trade analytics, insights, and AI-powered recommendations
• Personalize your experience and learning tracks
• Process transactions and send related information
• Send periodic emails about updates, tips, and features (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues and fraud

4. AI Analysis and Data Processing

Our Service uses artificial intelligence to analyze your trading patterns and provide personalized insights. This involves:

• Processing your trade data to identify patterns and behaviors
• Generating recommendations based on your trading history
• Creating personalized missions and learning content

AI analysis is performed on aggregated and anonymized data where possible. Your individual data is not shared with other users.

5. Third-Party Services

We work with the following third-party services that may receive your data:

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Service Providers: Third parties that help us operate the Service (as listed above)
• For Legal Compliance: When required by law, subpoena, or legal process
• To Protect Rights: When necessary to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

7. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication with password hashing
• Regular security audits and monitoring
• Access controls and authentication for internal systems
• Rate limiting and abuse prevention

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion:

• Active data is deleted within 30 days of deletion request
• Backup data may be retained for up to 90 days
• Anonymized analytics data may be retained indefinitely
• Legal records may be retained as required by law

9. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Disconnect: Remove brokerage connections at any time

To exercise these rights, contact us at [email protected] or use the settings in your account.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Analyze usage patterns to improve the Service

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Website: tradesconsole.com